Magic Storytime

Welcome to Magic Story Time Support!

We're here to assist you with any questions, concerns, or issues you may encounter while using our app. Our goal is to provide you with a seamless and enjoyable experience, so please don't hesitate to reach out to us at support@magicstorytime.ca. We're always ready to help, and you can expect a response within 24 hours of your inquiry.

At Magic Story Time, we take great pride in delivering a top-notch app with minimal bugs. However, as humans, we acknowledge that mistakes can happen. If you come across any issues that impact your experience, rest assured that our dedicated team will look into the matter promptly. Your satisfaction is our priority, and we are committed to resolving any problems you may encounter.

To ensure the smooth functioning of our app, we continuously monitor our system. This proactive approach enables us to identify and address any potential issues before they become a concern for our users. Your feedback is invaluable to us, and we encourage you to report any difficulties or suggestions you may have.

If you find yourself in a situation where a cancellation request is time-sensitive, there's no need to worry. We understand the importance of timely resolutions, and we will make sure to accommodate refunds for any unintended transactions.

Our team is dedicated to providing you with exceptional customer support, so don't hesitate to get in touch. Whether it's a technical issue, billing inquiry, or just a general question, we're here to help.

Thank you for choosing Magic Story Time, and we look forward to making your storytelling experience truly magical!